What is LEAN?
LEAN applies easy to learn process mapping and group facilitation methods to identify wasted time, talent, and expenses in a work process. It is also a cost-effective tool to capture the knowledge of long-term employees before they retire to ensure a smooth transition after their departure.
As organizations mature, workflow processes become more complex as procedures to handle special cases and one-time requirements become codified into your Standard Operating Procedures (SOP's).
Old legacy computer systems no longer in use also leave remnants of extra steps and reporting demands that consume valuable time and resources.
LEAN Office examines your SOP's using cross-functional teams in an environment that encourages creative thinking to identify and eliminate unneeded steps.
Used for decades in manufacturing to eliminate waste, LEAN principles are now making measureable office cost and time reductions in a matter of days.
The best way to introduce LEAN Office to an organization is by bringing an experienced LEAN Office improvement person in to demonstrate LEAN practices on a 'live project' targeting a known and chronic problem area. Initally, that may be a contracted outsider but could also be a respected insider sent through a LEAN Office training program.
Either way, the best way to learn LEAN Office is by doing it!